Compassionate Care,
Right at Home.
We help your loved ones live independently, safely, and joyfully — with trusted, background-checked caregivers who feel like family.
Care Tailored to Your
Loved One's Needs
Every senior is unique. We customize a care plan that fits your family's schedule, budget, and comfort — with no hidden fees.
Personal Care & Hygiene
Gentle assistance with bathing, dressing, grooming, and toileting — delivered with dignity and respect at all times.
Companionship & Engagement
Meaningful conversation, games, walks, and hobbies. We fight loneliness and keep your loved one mentally active and socially connected.
Meal Planning & Preparation
Nutritious, preference-conscious meals prepared fresh at home — including special dietary needs like low-sodium or diabetic-friendly menus.
Medication Reminders
Timely reminders to take prescribed medications, with careful logging and family notifications if a dose is missed.
Mobility & Transfer Assistance
Safe support for moving around the home, getting in and out of bed, chairs, and vehicles — reducing fall risks significantly.
Respite Care for Families
Relief for family caregivers — from a few hours to multi-day coverage — so you can rest, work, or travel knowing your loved one is in good hands.
Getting Started Takes
Only 3 Easy Steps
From first call to first visit, most families have a caregiver in place within 48 hours.
Free In-Home Assessment
A care coordinator visits your home at no cost to understand your loved one's needs, preferences, and daily routine.
Personalized Care Plan
We design a custom care plan and match your loved one with a caregiver who fits their personality and needs.
Meet Your Caregiver
An introduction visit ensures the match feels right — if not, we find a new fit. No questions asked, no extra charge.
Ongoing Family Updates
Regular check-ins, a family app portal, and a dedicated care manager keep you informed and in control — always.
We're More Than a
Care Agency
Most agencies send whoever is available. We take the time to find the right person — someone your parent will genuinely look forward to seeing.
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Personality-Matched Caregivers
We read personality, hobbies, and temperament — not just availability. Happier matches mean better care outcomes.
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Consistent, Stable Caregivers
No revolving door of strangers. Your loved one sees the same familiar, trusted face — building real relationships over time.
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Real-Time Family App Portal
See visit notes, daily activity logs, and caregiver check-ins live from your phone — full transparency, zero anxiety.
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Caregiver Satisfaction Guarantee
If the fit isn't right within 30 days, we rematch at no cost. We stand behind every placement, unconditionally.
Every Caregiver Passes Our
7-Step Vetting Process
We hire fewer than 1 in 8 applicants. Not because we're picky for the sake of it — because your loved one's safety is non-negotiable.
What Portland Families
Are Saying
Real words from real families — not cherry-picked, just what we hear every week.
"After my father's stroke, I was terrified about leaving him alone. Gentle Hands matched him with Maria, and within two weeks he was laughing again. She treats him like her own grandfather. I genuinely don't know what we'd do without her."
"My mother has dementia and was becoming increasingly anxious with new faces. Gentle Hands gave her the same caregiver every single day. After a month she asks for James by name and has noticeably fewer difficult episodes. The consistency changed everything."
"I travel for work and used to lose sleep worrying about my 84-year-old father. Now I check the family app, see his notes, and sleep soundly. The caregiver — Theresa — even texts me photos of their garden walks. This team genuinely cares."
Our Promise to Your Family
We believe you should feel completely confident in choosing Gentle Hands. That's why every new client comes with our 30-Day Harmony Guarantee: if your loved one isn't comfortable with their caregiver for any reason within the first 30 days, we re-match at no cost — no paperwork, no delays, no arguments.
Frequently Asked Questions
Honest, clear answers — because making this decision for your family deserves transparency.
Most families have a caregiver in place within 24–48 hours of the assessment. For urgent situations, we offer same-day placement when availability allows. Call us directly for fastest service.
Non-medical home care (what we provide) covers daily living assistance — bathing, dressing, meals, companionship, transportation, and medication reminders. Medical home care involves nursing or therapy services and requires a physician's order. If your loved one needs medical care, we partner with local home health agencies and can coordinate the full picture.
We accept long-term care insurance, Veterans' benefits (VA Aid & Attendance), and Oregon Medicaid (Oregon Project Independence). We also work with most private-pay arrangements. Our care coordinators can help you understand your family's options during the free assessment — at no obligation.
We maintain a team of backup caregivers who are briefed on your loved one's care plan in advance — so there's never a gap in service. We notify you of any coverage changes as soon as we know, and we never leave a shift uncovered.
Absolutely. Our minimum shift is 3 hours and we accommodate everything from a few hours per week to full live-in care. Schedules are fully customizable and can be adjusted as your loved one's needs change — with just a phone call.
Yes. We have a specialized Cognitive Care Program with caregivers trained in dementia, Alzheimer's, and Parkinson's care. Our memory-care-trained team uses evidence-based techniques to reduce anxiety, maintain routines, and engage clients in meaningful activities. Ask about this program during your assessment.
Let's Talk About
Your Loved One's Care
Our care coordinators are warm, patient, and never pushy. The assessment is completely free — just a conversation about what matters most.
Emergency line available 24/7
No obligation. A care coordinator will respond within 2 business hours. This form is a portfolio demo — no data is transmitted.
Thank You, We'll Be in Touch Soon!
A care coordinator will call you within 2 business hours to schedule your free, in-home assessment. In the meantime, feel free to call us directly at (503) 384-7200.